Email support
Include your account phone number and a short description. Do not email passwords or full identity-document numbers.
Privacy requests
Use this address for access, correction, deletion, or other privacy questions.
Before contacting support
- Confirm you are using the latest version of Runner.
- Check your internet connection and device permissions.
- Restart the app and try the action again.
- Capture a screenshot of the problem without exposing sensitive documents.
Common support topics
I cannot see available tasks
Task visibility may depend on approval status, selected warehouses, driver eligibility, task timing, and availability. An empty task list does not necessarily indicate an app error.
I cannot check in
Confirm that Location Services are enabled for Runner and that you are within the permitted pickup area. If you believe the check-in failed incorrectly, use the attendance appeal option when available or contact support.
My driver document changed or expired
Update the applicable information in Runner or contact support. Access to tasks may be limited while new information is reviewed.
I need to delete my account
You can initiate account deletion inside Runner. See the Account Deletion page for the steps.
Company information
Runner is operated by:
YASIN TRADE LLC
California, United States
Website: yasinexpress.com