Important: Account deletion is different from signing out. Deletion permanently closes your Runner account and removes or de-identifies associated personal information unless retention is required by law or for legitimate security, fraud-prevention, dispute, or recordkeeping purposes.
Delete your account in Runner
- Open the Runner app and sign in.
- Go to Account or Profile.
- Select Settings.
- Select Delete Account.
- Review the notice, verify your identity if requested, and confirm the deletion request.
If you cannot access the app
Email privacy@yasinexpress.com from the email address connected to your account. Include your full name and account phone number. Do not include your password, driver's license image, Social Security number, or other unnecessary sensitive information.
We may request limited additional information to verify that you own the account before completing deletion.
What happens after your request
- Your access to Runner will be disabled after the request is verified and processed.
- Profile information and other personal data will be deleted or de-identified, subject to required retention.
- Some task, transaction, safety, fraud-prevention, or legal records may be retained for the period required or permitted by law.
- Information retained for legal or security reasons will not be used for unrelated purposes.
Need help?
Contact support@yasinexpress.com if you have trouble starting the deletion process.